Privacy Policy

1. Introduction

FYLG Ltd("we", "our", or "us") operates the FYLGmobile application and website (the "Service").

This Privacy Policy explains how we collect, use, and protect your information when you use the Service.

2. Information We Collect

We collect the following types of information:

Account Information

When you sign in using a third-party provider (such as Auth0), we may receive:

• Name
• Email address
• Profile information

Trip and Content Data

• Itineraries
• Saved places and destinations
• Travel preferences and selections

Usage Data

• Features you use
• Interaction patterns
• Session activity

Device Information

• Device type
• Operating system
• App version

Location Data

We may process location-related data (such as selected destinations or map interactions) to provide trip planning features.

We do not continuously track your real-time location unless explicitly enabled by you.

3. How We Use Your Information

We use your information to:

• Provide and operate the Service
• Generate and manage your travel itineraries
• Improve functionality and user experience
• Communicate important service updates
• Maintain security and prevent misuse

4. Authentication

FYLG uses third-party authentication services, including Auth0.

When you sign in:

• Your authentication is handled securely by the provider
• We receive limited profile information necessary to create your account

Please review Auth0's privacy practices for more details.

5. Third-Party Services

We use trusted third-party providers to operate the Service, which may include:

• Cloud hosting and storage providers
• Analytics tools
• Mapping and location services
• Weather data providers
• Authentication services (e.g., Auth0)

These providers process data only as necessary and under appropriate safeguards.

We do not sell your personal data.

6. Data Sharing

We do not sell or rent your personal information.

We may share information:

• With service providers (as described above)
• If required by law or legal process
• To protect the security and integrity of the Service

7. Data Retention

We retain your data only as long as necessary to provide the Service.

If you delete your account:

• Your personal data will be deleted within a reasonable timeframe
• Some data may be retained for legal or security purposes

8. Data Security

We implement reasonable technical and organizational safeguards to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Request a copy of your data

To exercise these rights, contact: support@fylg.app

10. International Data Transfers

Your information may be processed in countries outside your own.

We take appropriate measures to ensure your data is handled securely and in accordance with this policy.

11. Children's Privacy

FYLG is not intended for children under 13.

We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

We will notify users of material changes by updating the "Last updated" date or through the Service.

13. Data & Account Deletion

You have the right to delete your account and personal data at any time. We provide two options:

• Delete specific data — remove trips, itineraries, or other content without closing your account
• Delete your account — permanently close your account and erase all associated personal data within 30 days

To submit a deletion request, visit our Account & Data Deletion page or contact us at support@fylg.app.

Some data may be retained for a limited period where required by law or for legitimate security purposes.

14. Contact Us

If you have any questions about this Privacy Policy, contact: support@fylg.app